data protection

Data protection


Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.
"Personal data" is all information that relates to an identified or identifiable natural person.


Server-Logfiles
You can visit our website without giving any personal information.
Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider via your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit.


Your data will be transmitted to Canada, among others. The EU Commission has issued an adequacy decision for data transfers to Canada.

 

Contact

To change your cookie preference, please click here

Cookie Preferences


Responsible person
Contact us if you wish. The contact details of the person responsible for data processing can be found in our imprint.



Initiative contact by the customer by email
If you initiate business contact with us by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you have made available. The data processing serves to process and answer your contact request.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.


If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Paragraph 1 lit. In this case you have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.


Collection and processing when using the contact form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you have made available. The data processing serves the purpose of establishing contact.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.

If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Paragraph 1 lit. In this case you have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR. We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.


Customer account    Orders


Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation. Your customer account will then be deleted.


Collection, processing and transfer of personal data for orders
When you place an order, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Your data will be transmitted to Canada, among others. The EU Commission has issued an adequacy decision for data transfers to Canada.


reviews    advertising


Buyer seal customer rating
We use the buyer's seal customer evaluation tool from Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig) on our website. After placing your order, we would like to ask you to rate and comment on your purchase from us.
For this purpose, we will write to you by e-mail, using the technical system of the provider of the buyer's seal evaluation tool as part of order processing.
Your data will either be processed with your consent or on the basis of our legitimate interest.
Processing takes place on the basis of Article 6 (1) (a) GDPR with your consent, provided that you have expressly consented to receiving the request for evaluation. You can revoke your consent at any time using the corresponding link in the e-mail without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation. Your email address will then be removed from the mailing list.
Processing without express consent takes place on the basis of Art. 6 Paragraph 1 lit. For this purpose, we send an electronic evaluation request for our own goods or services that you have already purchased from us. It will be sent to the e-mail address that we received from you when you sold a product or service. The sending of the evaluation request is subject to the reservation that you have not objected to this use of your e-mail address.


The objection is possible at any time by notifying us. You will find the contact details for exercising your objection in the imprint. You can also use the link provided in the assessment request. There are no other costs than the transmission costs according to the basic tariffs.
The personal data stored in this context in the technical system of the buyer's seal evaluation tool will be deleted 3 months after the delivery of goods recorded for evaluation.


Use of the email address for sending newsletters
We use your e-mail address, regardless of the contract processing, exclusively for our own advertising purposes for sending the newsletter, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.


Use of the email address for sending direct mail

We use your e-mail address, which we received in connection with the sale of a product or service, for the electronic sending of advertising for our own goods or services that are similar to those that you have already purchased from us, if you have these Have not objected to use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit.f GDPR out of our predominant legitimate interest in direct mail. You can object to this use of your email address at any time by notifying us. You will find the contact details for exercising your objection in the imprint. You can also use the link provided in the promotional email. There are no other costs than the transmission costs according to the basic tariffs.

 

Use of the mobile phone number for sending SMS advertisements

We use your mobile phone number regardless of the contract processing exclusively for our own advertising purposes to send SMS advertising, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation. Your mobile phone number will then be removed from the distribution list.

Your mobile phone number will be passed on to a service provider for sending SMS as part of order processing.

 

Shipping service provider    Merchandise management

Passing on the e-mail address to the shipping company for information about the shipping status We pass on your e-mail address to the shipping company as part of the contract processing, provided you have expressly consented to this in the order process. The purpose of the transfer is to inform you about the dispatch status by email. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation.

 

Payment service provider    Credit Report


Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find this under https://www.paypal.com/de/webapps/mpp/ua/privacy-full 

Use of Amazon Payments
We use the Amazon Payments payment service from Amazon Payments Europe s.c.a. on our website. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments").
The data processing serves the purpose of being able to offer you payment via the Amazon Payments payment service.
In order to integrate this payment service, it is necessary for Amazon Payments to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies can also be used for this purpose. The cookies enable your browser to be recognized.
The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you at any time.
When you select and use "Amazon Payments", the data required for payment processing will be transmitted to Amazon Payments in order to be able to fulfill the contract with you with the selected payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR.
For more information on data processing when using the Amazon Payments payment service, see the associated data protection declaration at: https://pay.amazon.com/de/help/201212490

Use of personal data when selecting Klarna payment options
In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact details and order data, to Klarna. In this way Klarna can assess whether you can use the payment options offered by Klarna and adapt the payment options to your needs. General information about Klarna is available at: https://www.klarna.com/de/. Klarna will process your personal details in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s data protection regulations https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy treated.



Cookies


Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

Cookies are saved on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and individually decide whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them):
Chrome: https://support.google.com/accounts/answer/61416?hl=de 
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies 
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen 
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac


Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, more effective and safer. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a change of page.

The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit.
For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you at any time.

 

To analyse    Advertising tracking


Use of Google Analytics
We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and for compliance with the applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. Among other things, the following information can be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, pages visited, referrer URL (website through which you can find our Website), location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable your use of the website to be analyzed. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government agencies have access to your data. Your data can be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and all other data that Google has about you.
IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases.
The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you at any time.
You can prevent Google from collecting the data generated by Google Analytics and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de 
You can set an opt-out cookie to prevent data collection and storage by Google Analytics across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must carry out the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, inquiries will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
For more information on terms of use and data protection, see https://www.google.com/analytics/terms/de.html or under https://www.google.de/intl/de/policies/  as well as under https://policies.google.com/technologies/cookies?hl=de.


Use of the Facebook Pixel

We use the remarketing function "Custom Audiences" from Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland "Facebook") on our website.

Facebook Ireland and we are jointly responsible for the collection of your data when the service is integrated and for the transmission of this data to Facebook. The basis for this is an agreement between us and Facebook Ireland on the joint processing of personal data, in which the respective responsibilities are defined. The agreement is under https://www.facebook.com/legal/controller_addendum callable. According to this, we are particularly responsible for the fulfillment of the information obligations according to Art. 13, 14 GDPR, for compliance with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service as well as for compliance with the obligations according to Art. 33 , 34 GDPR, insofar as a violation of the protection of personal data affects our obligations under the agreement on joint processing. Facebook Ireland is responsible for enabling the rights of the data subject in accordance with Art. 15 - 20 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the security of the service and the obligations under Art. 33, 34 GDPR, insofar as a violation of the Protection of personal data concerns the obligations of Facebook Ireland under the joint processing agreement. The purpose of the application is to target visitors to the website with interest-based advertising on the Facebook social network. For this purpose, the Facebook remarketing tag was implemented on the website. A direct connection to the Facebook servers is established via this tag when you visit the website. This will tell the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. If you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads. Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://www.facebook.com/legal/EU_data_transfer_addendum. The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you at any time. You can use the remarketing function "Custom Audiences" here deactivate. For more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy, see the Facebook data protection information at https://www.facebook.com/about/privacy/.

 

Use of the Pinterest tag

We use the Pinterest tag of Pinterest Europe Limited (Palmerston House, 2nd, Fenian Street, Floor, Dublin 2, Ireland "Pinterest") on our website.

The purpose of the application is to address visitors to the website in a targeted manner with interest-based advertising on the social network Pinterest. For this purpose, the conversion tag from Pinterest was implemented on the website. This tag creates a direct connection to the Pinterest servers when you visit the website. This tells the Pinterest server which of our pages you have visited. Pinterest assigns this information to your personal Pinterest user account when you are logged into the social network. When you visit Pinterest, you will then be shown personalized, interest-based Pinterest ads. If you access our website via a pin on the social network Pinterest, a cookie for conversion tracking will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Pinterest can tell that you clicked on the pin and were forwarded to this page. The information that is obtained with the help of the conversion cookie is used to generate conversion statistics and thus to optimize our website. Among other things, the following information can be processed here: total number of users who clicked on one of our pins and were forwarded to our website, subpages visited on our website (e.g. category or product pages), search queries on our website, your shopping cart contents, completed Transactions. Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-dataprotection/standard-contractual-clauses-scc_de.

The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. For reasons that arise from your particular situation, you have the right to object to this processing of your personal data at any time. You can deactivate personalized advertising in the personalization settings on Pinterest or via the AdChoices website optout.aboutads.info. You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

For more information on the collection and use of data by Pinterest, your rights in this regard and options for protecting your privacy, see the Pinterest data protection information at https://policy.pinterest.com/de/privacy-policy.

 

Plug-ins and miscellaneous

Use of social plug-ins

We use plug-ins from social networks on our website. The integration of social plug-ins and the data processing that takes place serves the purpose of optimizing the advertising for our products.

When integrating social plug-ins, a link is established between your computer and the servers of the social network provider and the plug-in is displayed on the page by notifying your browser, provided you have expressly consented to this. Both your IP address and the information about which of our pages you have visited are transmitted to the provider's server. This applies regardless of whether you are registered or logged in to the social network. A transmission takes place even with unregistered or not logged in users. If you are connected to one or more of your social network accounts at the same time, the information collected can also be assigned to your corresponding profiles. When using the plug-in functions (e.g. by pressing the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. Cookies or comparable technologies are used with your consent on the basis of Section 15 (3) sentence 1 TMG in conjunction with Article 6 (1) lit. a GDPR. Your personal data will be processed with your consent on the basis of Article 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation. The social networks named below are integrated into our website using social plug-ins. You can find more information on the scope and purpose of the collection and use of the data as well as your rights and options for protecting your privacy in the linked data protection notices of the providers. Facebook of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) Facebook Ireland and we are jointly responsible for the collection of your data and the transmission of this data to Facebook when the service is integrated. The basis for this is an agreement between us and Facebook Ireland on the joint processing of personal data, in which the respective responsibilities are defined. The agreement is under https://www.facebook.com/legal/controller_addendum callable. According to this, we are particularly responsible for the fulfillment of the information obligations according to Art. 13, 14 GDPR, for compliance with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service as well as for compliance with the obligations according to Art. 33 , 34 GDPR, insofar as a violation of the protection of personal data affects our obligations under the agreement on joint processing. Facebook Ireland is responsible for enabling the rights of the data subject in accordance with Art. 15 - 20 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the security of the service and the obligations under Art. 33, 34 GDPR, insofar as a violation of the Protection of personal data concerns the obligations of Facebook Ireland under the joint processing agreement.

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://www.facebook.com/legal/EU_data_transfer_addendum. For more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy, see the Facebook data protection information at https://www.facebook.com/about/privacy/.

Instagram der Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA) https://help.instagram.com/155833707900388

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-dataprotection/standard-contractual-clauses-scc_de.

Pinterest der Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) https://about.pinterest.com/de/privacy-policy

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA.

 

Use of YouTube

We use the function of embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is an affiliate of Google LLC (1600 Amphitheater Parkway, Mountain View, CA. 94043, USA; “Google”) affiliated company. The function shows videos stored on YouTube in an iFrame on the website. The option "Extended data protection mode" is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.

The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 of the German Telemedia Act. Your personal data is processed on the basis of Art. 6 Paragraph 1 lit. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you at any time. For more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy, see the YouTube data protection information at https://www.youtube.com/t/privacy.

 

Affected rights and storage duration


Duration of storage
After the contract has been fully processed, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial retention periods, and then deleted after the deadline, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 Paragraph 1 GDPR, you have the right to object to processing based on Art. 6 Paragraph 1 f GDPR, as well as against processing for the purpose of direct mail.

Right of appeal to the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

You can lodge a complaint with the supervisory authority responsible for us, which you can reach under the following contact details:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Phone: +49 981 1800930
Fax: +49 981 180093800
Email: poststelle@lda.bayern.de

 

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 (1) (f) GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

last update: 27.10.2020